Shipping policy

Shipping & Returns

All items except for apparel are shipping out of our studio in Canada.

Shipping rates vary based on location, so in order to get an accurate shipping quote for your order, please add your chosen items to your cart. From the cart you can see the accurate shipping rates (before having to place your order, of course!).

Deliveries times will from country to country and may be impacted by different worldly events.

- Orders -

Once you have placed you order you will receive an order confirmation via the email you supplied during the checkout process . If you don't receive one within 24 hours, please send us a message.

All orders are packaged and shipped within 3 to 5 business days of the order confirmation.

- Shipping -

USA & CANADA

All orders for the following items will receive a tracking number:
Tarot & Oracle decks

Canada - Expedited Parcel (2-8 business days)
USA - Tracked Packet (5-13 business days)

All orders for the following items will NOT receive a tracking number:
(this is to dramatically reduce the cost of shipping for the customer)
Art Prints
Guidebooks
Stickers

** If you order one of the above items WITH a tarot or oracle deck, your entire order will come with tracking.

INTERNATIONAL

The standard shipping for international orders (Small Packet International Air) does NOT come with a tracking number, but you can now purchase a shipping upgrade at checkout to get a tracking number (please select the “Tracked Packet” option instead).

PLEASE NOTE: Lost orders that do not have a tracking number unfortunately are out of my control once they leave my hands, no refunds or reshipments will be given.

CUSTOMS & IMPORT DUTIES

Duties and taxes assessed by customs are the full responsibility of the customer. We are legally obligated to provide shipping information regarding order value.

MY COUNTRY ISN'T LISTED

If your country doesn't show up in the checkout process, please email us at joyseekertarot@gmail.com and we will try our best to arrange shipping to you.